Privacy Policy
This Privacy Policy describes how Krishworks Technology and Research Labs Private Limited (“Company”, “We”, “Us”, or “Our”) collects, uses, and protects information when you visit or interact with the SYTRAK RTLS website (https://sytrak.com).
By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.
Our services are primarily intended for businesses, enterprises, and professional users.
Information We Collect
We may collect the following types of information when you interact with our Website.
Personal Information
When you submit an inquiry or contact us through the Website, we may collect:
- First and last name
- Email address
- Phone number
- Company name
This information is collected only when voluntarily provided by you.
Usage Data
We may automatically collect certain information when you access the Website, including:
- Internet Protocol (IP) address
- Browser type and version
- Device type
- Pages visited
- Time and date of visits
- Time spent on pages
This data helps us understand how visitors interact with our Website and improve its performance.
How We Use Your Information
We use collected information for the following purposes:
- To respond to inquiries and requests submitted through the Website
- To provide information about our products, services, or solutions
- To improve the functionality, performance, and security of the Website
- To analyze usage trends and website engagement
- To comply with legal obligations
If you have contacted us through the Website, we may send follow-up communications related to your inquiry or services you requested.
Cookies and Analytics Technologies
We use analytics technologies to understand how visitors interact with our Website and to improve user experience.
Analytics tracking is activated only after users provide consent through our cookie consent banner.
We use the following third-party services:
Google Analytics – to analyze website usage such as pages visited, device type, browser type, country-level location, and session duration.
Microsoft Clarity – to understand user interactions on the Website through behavioral insights such as page engagement and scrolling activity.
Google Invisible reCAPTCHA – to protect forms and prevent automated spam or abuse.
We do not collect or store visitor IP addresses through our Website systems. Analytics data is processed by these third-party providers in accordance with their respective privacy policies.
For more information on how these providers process data, please review their respective privacy policies.
You may withdraw or change your cookie preferences at any time through your browser settings or the cookie consent tool on our Website.
Sharing of Personal Information
We do not sell or rent Personal Information.
We may share information in the following circumstances:
- With service providers who help operate or analyze our Website
- With business partners or affiliates for legitimate business purposes
- If required by law, regulation, or legal process
- During business transfers, such as mergers or acquisitions
All service providers are required to handle information in accordance with applicable privacy laws.
Data Retention
We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including responding to inquiries, maintaining business records, improving our services, and complying with legal obligations.
In most cases:
- Inquiry or contact form data may be retained for up to 24 months
- Website analytics data may be retained for up to 24 months
Information may be deleted, anonymized, or retained longer where legally required.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your Personal Data.
GDPR Rights (European Economic Area)
Under General Data Protection Regulation, you may have the right to:
- Request access to your Personal Data
- Request correction of inaccurate data
- Request deletion of your Personal Data
- Restrict or object to processing
- Request data portability
We process Personal Data based on legitimate interests, consent, contractual obligations, or legal compliance.
California Privacy Rights
Under California Consumer Privacy Act and California Online Privacy Protection Act, California residents may have the right to:
- Request access to the Personal Information we collect
- Request deletion of Personal Information
- Request correction of inaccurate data
- Opt out of the sale or sharing of Personal Information
We do not sell Personal Information.
To exercise your rights, please contact us using the details provided below.
Children's Privacy
Our Website and services are intended for business and professional use only.
We do not knowingly collect Personal Data from individuals under the age of 18. If we become aware that such information has been collected, we will take steps to delete it.
Parents or guardians who believe a minor has provided Personal Data may contact us to request removal.
Third-Party Websites
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or our services.
Updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Krishworks Technology and Research Labs Private Limited
Email: info@sytrak.com
Phone: +91 7338658884